So the solution to fixing this lag was - delete your chats as often as possible. I proceeded to delete every chat I had and magically everything sped up! The next time I talked to someone there was no lag in opening a chat window, no input lag while typing, it was fast and responsive! So I figured that this lag and usability issues were due to S4B downloading all the data from the server all the time. This always happened for chats that were large or chats that were retained for several weeks/months. I also noticed that on some chats even typing a few letters would cause huge amounts of lag. I noticed that when I was switching chats from one person to another, there would be a considerable delay. This is what I believe caused these lag issues. With S4B all of your conversations are stored on the server. Luckily I found a way of making S4B responsive again and this trick worked every time I've tried. I remember having performance issues with Skype for as long as I've had a Mac (going back to 2008 now!) However if you have had the pleasure (heavy sarcasm there!) of using Skype for Business or Lync as it used to be called, it could get so laggy and unresponsive that it was not possible to talk to your colleagues any more.
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